Which of the following is an element in the final stage of human resources planning?
Estimating labor demand
Estimating labor supply
Program implementation and evaluation
Estimating labor surplus/shortage
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Question 2
Which of the following refers to a list of the tasks, duties, and responsibilities that a job entails?
Job specification
Job description
Job analysis
Job design
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Question 3
When the goal is to empower employees, companies need to set up structures and jobs that enable:
a high degree of centralization.
broad responsibility.
jobs to be narrowly defined.
grouping jobs according to function.
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Question 4
A telework arrangement is generally difficult to set up for:
call center representatives.
software programmers.
manufacturing workers.
professionals.
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Question 5
Designing jobs that meet mental capabilities and limitations generally involves:
reducing the information-processing requirements of a job.
allowing employees to opt for a compressed workweek schedule.
curbing autonomy and emphasizing error-free work.
increasing the amount of memorization that a job requires.
.
Question 6
Which of the following is a strategy of OSHA to increase ergonomic job design?
Enforcing laws to allow employees who are disabled to work from home
Providing guidelines to reduce memorization of information to reduce errors
Directing companies to provide employee assistance programs to its employees
Enforcing violations of its requirements to protect employees from work-related hazards.
Question 7
Which of the following methods is best suited to diagnose the underutilization of a certain minority group in an organization?
Workforce utilization review
Trend analysis
Transitional matrix
Capacity utilization analysis
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Question 8
The process of getting detailed information about jobs is known as:
job analysis.
job enlargement.
job review.
job evaluation.
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Question 9
The U.S. Army's "An Army of One" campaign, designed to create a generally favorable impression of the Army as a good place to work in, was an example of:
general advertising.
image advertising.
saturation advertising.
proactive advertising.
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Question 10
Highland Medical Center has had several mishaps over the past few months due to miscommunication of critical patient information between nursing staff during shift changes. To address this, the hospital management has introduced a method whereby the person handing off the care of a patient gets control of the situation by engaging the listener's attention, relays enough information to establish the context of the problem, gives an overall evaluation of the condition, and makes a specific suggestion about the best action to take next. Identify the method described in this scenario.
ETE
Delphi technique
SQC
SBAR
.