Assignment: Air Cargo Quality & Performance Measures
Choose one specific area such as:
1. Air cargo containers
2. Material handling
3. Aviation maintenance
4. Airports and terminals
5. Cargo loading and unloading
6. Vehicle operation on the flight line
7. Pallet build-up
8. Ground support equipment
9. Other concept found in course
Write and submit a two to three page report evaluating the area you chose. Include titles and state each requirement and give each answer its own separate paragraph(s).
I. Introduction and name of the specific area
II. Describe the specific area (e.g. cargo loading and unloading)
III. Describe the quality requirements associated with that area.
IV. What quality defects do you believe can be present or observed?
V. What ways can you prevent quality defects?
VI. How can you measure performance to verify lasting corrective actions?
VII. Where does that performance measurement fit into the Balance Scorecard elements?
VIII. Conclusions and recommendations
Format your assignment according to the give formatting requirements:
1. The answer must be double spaced, typed, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also includes a cover page containing the title of the assignment, the course title, the student's name, and the date. The cover page is not included in the required page length.
3. Also include a reference page. The references and Citations should follow APA format. The reference page is not included in the required page length.