In preparing for this discussion, read Chapter 23 of the course text. For your initial post, address the following in the discussion forum:
Describe the information systems functionalities in claims management and member services.
Identify the significance of information systems in maintaining provider network.
Discuss the changes in information systems to support consumerism.
Your initial post should be at least 300 words. Support your response with a minimum of two credible sources that were published in the last five years.
Guided Response: Select one or two changes in information systems to support consumerism as outlined by your peers and contrast your response with your peer's. Be sure to support your response by citing at least one credible source to validate your assertions. Respond to at least two of your classmates'.