Assignment: Diagnosing and Improving Motivation
Review the case study, "Diagnosing and Improving Motivation." In a two- to three- page paper (not including title or reference pages), respond to the following:
Describe the strengths and weaknesses of Jessica's existing sales force.
Describe changes to the company's processes that would help better motivate the sales force.
Feedback was identified as a significant force in the sales team's motivation level. Explain how Jessica could have enhanced her feedback process to improve the team's productivity and sales numbers.
Describe how Jessica changed the sales force's customer service emphasis.
In the end, two team members (Marius and Jose) were promoted off of Jessica's team. Explain how she can maintain her positive momentum with their replacement team members.
You need to use at least one scholarly source in addition to the textbook, and your paper needs to be formatted using APA style as outlined in the Ashford Writing Center.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.
Required Resources
Text: Pritchard, R. D., & Ashwood, E. L. (2008). Managing motivation: A manager's guide to diagnosing and improving motivation.
Section 2: Diagnosing and Improving Motivation Case Study
Chapter 5: Planning a Motivation Improvement Project
An Extended Case Study (Pages 39-41)
Extended Case: Part 2 (Pages 49-52)
Extended Case: Part 3 (Pages 64-68)
Extended Case: Part 4 (Pages 85-90)
Extended Case: Part 5 (Page 101)
Extended Case: Part 6 (Page 113)
Section 3: Improving Motivation
Extended Case: Conclusion (Pages 134-136)
Articles:
Sargent, G. (2010, July 20). The plum line: Two more GOPers say unemployment benefits encourage folks to stay unemployed (Blogs & Columns, Blog Directory - The Washington Post.
Sherk, J. (2011, Sept. 8). Extended UI payments do not benefit the economy . Conservative Policy Research and Analysis.
Viscuso, F., & Viscuso, J. (2011, July). How to build department morale. Fire Engineering, 164(7), 77-78, 80, 82. Retrieved from ProQuest database.