Nonverbal communication replaces, reinforces, and contradicts verbal communication. Describe a time when nonverbal communication caused you to misinterpret the message in a work situation (explain the type of nonverbal cue using the information in the text). Then, using the guidelines for improving nonverbal communication in the text, explain how you can keep this from occurring again.
It should be at least 200-250 words in length.
You may use the following reference: Wood, Julia T. Interpersonal Communication: Everyday Encounters, 7th Edition. Cengage Learning, 2013. VitalSource Bookshelf Online.