Problem 1) Who are the internal and external customers for private, public, not-for-profit, global, and government organizations? How are they different? How does an organization tie its internal and external customer's expectations to its procurement strategy?
Problem 2) You are the director of procurement. Your CEO has come to you with a request to reduce material costs by 20%, in order to increase the corporate profit margin. Would you challenge a target like this? Why or why not? What is the appropriate timeframe for an initiative like this? What types of analyses would you perform to develop your strategy? Describe a few elements of your strategy to meet this objective.