Assignment: VoIP (Quality)
Suppose the VoIP project sponsor wants you to present the project to the board of directors. Particularly, the sponsor would like you to discuss the quality of the project. It is worth noting that during the deployment of the VoIP system the quality control team tracked forty of the deployments. The following problems were documented:
• Five of the deployments experienced delays due to the unique configuration of the office space which required modification to install the proper wiring.
• Twelve of the users called the help desk to get additional training on the new system.
• Two of the new devices were defective.
Prepare a fifteen to twenty slide digital Power Point presentation in which you:
1. Explain quality and its importance to project success.
2. Explain quality management planning.
3. Contrast quality assurance and quality control.
4. Describe the different quality activities involved in this project and each of their outcomes.
5. Describe Pareto diagrams and their use in project management.
6. Present the data in the provided scenario using a Pareto diagram (Use the software of your choosing to prepare the diagram).
7. Use appropriate key points and / or graphics to professionally convey the information.
8. Include presenter notes to explain each slide.
9. Use at least two quality resources in this assignment. Note: Wikipedia and similar Websites do not qualify as quality resources.
Format your assignment according to the following formatting requirements:
1. The answer should be typed, double spaced, using Times New Roman font (size 12), with one-inch margins on all sides.
2. The response also include a cover page containing the title of the assignment, the student's name, the course title, and the date. The cover page is not included in the required page length.
3. Also Include a reference page. The Citations and references should follow APA format. The reference page is not included in the required page length.
The specific course learning outcomes associated with this assignment are:
• Explain and defend the various quality factors in project quality.
• Use technology and information resources to research issues in IT project management.
• Write clearly and concisely about issues in IT project management using proper writing mechanics and technical style conventions.