conflict is negative" toward "constructive controversy
The book of Johnson, Johnson, and Tjosvold discuss the need for a paradigm shift away from "conflict is negative" toward "constructive controversy", whereby different perspectives can promote quality decision-making, problem-solving, and learning. Discuss a real world situation that could benefit from this paradigm shift. How does the concept of power impact this situation? As a conflict resolution specialist, if you were called upon to consult in this matter, how would you use the communication theories presented in chapter 6 to help the parties arrive at a more productive outcome?