Case Scenario:
This question is meant to be a demonstration of your understanding of the concepts and theories associated with leadership power, influence. politics, and ethics.
Scenario 1: You are the leader of a cross-functional team and you have managed to build solid relationships with every member. One of your team members, both the youngest and tile newest employee, has asked you for some advice about o non-team related situation. It seems that a customer that he has been working with wants to give him and his manager (and their spouses) an almost all expenses paid weekend getaway, in appreciation for the excellent work they have just completed for the customer. Your company's policy is clear about not excepting monetary gifts, but has been fairly lenient about employees accepting merchandise gifts with customer logos. You get the impression that your team member has been hesitant to commit and now his manager is pressuring him to accept; arguing that it is not a monetary gift, that the customer will be insulted if they refuse to accept and it could harm future relations, and that because it is a weekend no one in the organization needs to know what employees do on their own time. Your team member is clearly distressed and is
asking you what he should do.
Scenario 2: You ore the leader of a highly rective team. You have worked very hard at developing this team into a cohesive group and your efforts have paid off. Today one of your group members has asked to meet with you to discuss a problem he/she is trying to deal with. The group member explains that he/she wants to learn how to set up an Excel spreadsheet budget to track project expenses and that there is another group member that this person really, really likes that knows how to do this but he/she is hesitant to ask this other person (who they think also likes them) because if the other person says no then things might get awkward of the team meetings and when the two of them would have to work on team tasks together.
Scenario 3: You are the leader of a cross-functional team and you have managed to build solid relationships with every member. One of your team members, both the youngest and tae newest employee, has asked you for some advice about a non-team related situation. It seems that a customer that he has been working with wants to give him and his manager (and their spouses) an almost all expenses paid weekend getaway, in appreciation for the excellent work they have just completed for the customer. Your company's policy is clear about not excepting monetary gifts, but has been fairly lenient about employees accepting merchandise gifts with customer logos. You get the impression that your team member has been hesitant to commit and now his manager is pressuring him to accept; arguing that it is not a monetary gift, that the customer will be insulted if they refuse to accept and it could harm future relations, and that because it is a weekend no one in the organization needs to know what employees do on their own time. Your team member is clearly distressed and is asking you what he should do.
Scenario 4: This question is meant to be a demonstration of your understanding of the concepts and theories associated with employee Motivation.
You are sitting in the Student Center, enjoying a medium latte and talking with a student who is majoring in Business Administration (and who selected not to take INMGT 400). The student says to you, "I just don't get it. Maslow's motivational theory clearly explains that security is the second most basic motivational force, and I ask you, what provides a sense of security more than a big paycheck? But this Herzberg guy says that wages and pay are de-motivators. How can I ever be expected to be an effective manager if they won't let us use financial incentives like increased wages and bonuses to motivate and retain workers?"
You are required to answer all the above scenarios.