Case Study:
You will need to select the company for your course project. Using the pre-approved list of companies below, select a company that interests you. Make sure you are satisfied with your selection because you cannot change after completing this assignment!
After making your selection write a 1 to 2 page paper that includes the following:
1. Company name and general description that includes a brief history.
2. A brief overview of their products and/or services and how they meet the needs of customers.
3. Description of its primary customers.
4. Why you selected this company.
5. What you hope to learn about customer service as a result of completing this project.
Should be proofread for correct spelling, grammar, and punctuation. Be sure to follow APA formatting, use at least two references, and include both in-text citations and a references page.
COURSE PROJECT COMPANY LIST
Southwest Airlines
Walt Disney Company
Nordstrom
Ritz-Carlton
Lowe's Home Improvement
Amazon.com
Apple
FedEx
USAA
Marriott
Google
Newegg
Toyota
Publix Super Markets
Starbucks
Trader Joe's
Enterprise Rent-a-Car
Dell
Lexus
Wegmans Food Markets
Scottrade
Drury Inn & Suites
Netflix
Costco
UPS
State Farm
Edward Jones
Domino's Pizza