Question 1:
“Communication is extensively acknowledged as important in management development programmes, except there is less recognition of the intricacies and nuances of communication during change such that it is neglected “specialist knowledge” of change. It is argued that it is the delicate and frequently subjective interplay of communication styles, anticipation and competencies which can unhinge a change program”.
Discuss, using instances to demonstrate your arguments.
Question 2:
Identify and explain carefully, with reference to the description of learning organizations, the communicative competencies managers require to acquire in organizations dependent on continuous change. Use your institution as instance.
Question 3:
As an education manager, what are your views concerning communicative competencies of a manager? Which communication style would you adopt in your everyday dealings with your colleagues and staff? Describe your answer using concrete instances.