Case Study: The Overpaid Banktellers
Question 1. If you were on the bank's HR Committee, what would you do regarding raises for the tellers?
Question 2. How much faith should the HR Committee place in the accuracy of the wage survey?
Question 3. Critique the bank's policy of giving merit raises which range from 0 to 12 percent, depending on job performance.
Question 4. Critique the bank's policy of giving cost-of-living raises. Should they be eliminated?