Problem:
You have a nephew in high school that e-mails you and asks for your help with a school project about probation departments. Specifically, he has asked for help regarding how probation departments could better handle their increasing case load of probationers. Analyze the problem and reply to your nephew's e-mail giving him information regarding how modern case management software, such as Monitor from Loryx Systems, the Probation Tracking System from General Computer Services, Quest from Gottlieb & Wertz, Inc., or JustWare from NewDawn Technologies (as just a few examples of the many available), are being developed to help probation departments more efficiently and effectively manage the ever-growing influx of probationers from federal, state, and local courts in the United States.