Case Study:
Review the steps of the communication model of Business Communication Essentials.
1. Identify one personal or business communication scenario to describe each step of the communication process.
2. Complete the Communications Process worksheet.
3. Compose a 700 word response detailing the paragraphs in the boxes provided.
4. Discuss how mobile technology is changing the practice of business communication.
5. Define ethical communication.
6. Explain how the widespread use of social media has increased the attention given to the issue of transparency.
7. Give an example of how mobile communication can be used to in a business setting.
Format your assignment consistent with APA guidelines.
The steps:
Keeping technology in perspective: dont let technology overwhelm the communication process.
Using tools productively: mobile apps pocketcollects content you'd like to read or view later and syncs it across your mobile devices.
Guarding against information overload: everyone has an important role to play reducing infomration overload
Reconnecting with people frequently: no matter how much technology is involved communication will always be about people connecting with people.
Complete the following table.
• Review the steps of the communication model on in Business Communication.
• Identify one personal or business communication scenario.
• Describe each step of that communication using your personal or business scenario. Use detailed paragraphs in the boxes provided.
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Steps of communication model
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Personal or business scenario
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1. Sender has an idea.
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2. Sender encodes the idea in a message.
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3. Sender produces the message in a medium.
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4. Sender transmits message through a channel.
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5. Audience receives the message.
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6. Audience decodes the message.
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7. Audience responds to the message.
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8. Audience provides feedback to the sender.
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Additional Insight:
1. Discuss how mobile technology is changing the practice of business communication.
2. Define ethical communication. In the digital age, explain how the widespread use of social media has increased the attention given to the issue of transparency.