Problem 1. Support is an aspect that makes a franchise successful. Why? What are some examples?
Problem 2. How can intergroup competition be bad for organizations?
Problem 3. How can a team leader help build positive group norms?
Problem 4. Define "leadership" and contrast it with "management
Problem 5. What should a manager do when forces for unplanned change appear?
Problem 6. What place do informal communication channels have in organizations today?
Problem 7. Under what conditions might a manager use avoidance or accommodation?
Problem 8. Describe the types of controls that are typically used in organizations.