Analyze business communication situations


Assignment:

Question 1 Good messages meet five criteria for good business and administrative writing. What are they? Good writing is [_______________], is [__________________], is [______________], saves the reader's [____________], and builds [_____________].

A. clear, complete, correct, time, goodwill

B. clear, complex, correct, time, goodwill

C. complex, correct , clear, time, goodwill

D. All of the above

Question 2 There is is an acronym that helps you analyze business communication situations. What does each letter in the acronym stand for?

A. planning, audience, information, debate, objections, context

B. planning, audience, identity, benefits, context

C. purpose, audience, information, benefits, objections, context

D. None of the above.

Question 3 A message might have multiple audiences. A ______________ can keep your message from getting to your primary audience.

A. watchdog audience

B. secondary audience

C. gatekeeper

D. All of the above

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