Problem 1: Role ambiguity produces:
- low stress.
- high levels of relaxation.
- strong job performance.
- low clarity of job duties.
- None of these statements are correct.
Problem 2: Forester, artist, and auto mechanic are jobs in which:
- employees experience higher levels of stress.
- employees experience much higher than average levels of workplace violence.
- job burnout is most common.
- stress is non-existent.
- employees experience fewer stressors than in most other occupations.
Problem 3: Which of the following describes the stress experience?
- General adaptation syndrome
- Job burnout
- Stressors
- Strain-based conflict
- Type A behavior pattern
Problem 4: Which of the following is known to reduce the adverse consequences of stress by lowering muscle tension and the breathing rate?
- Physical exercise
- Relaxation
- Meditation
- Physical exercise, relaxation, and meditation
- Only mediation and relaxation, now physical exercise
Problem 5: One of the most disturbing effects of stress in modern society is that it increases the risk of_______________.
- oversleeping
- backaches
- cardiovascular disease
- low blood pressure
- hiccups
Problem 6: Which of these represents the 'fight' rather than the 'flight' reaction to work-related stress?
- Absenteeism
- Job burnout
- Workplace aggression
- Cardiovascular disease
- Both absenteeism and workplace aggression represent the 'fight' reaction to work-related stress.
Problem 7: The adaptive response to a situation that is perceived as challenging or threatening to the person's well-being is called _________.
- self-leadership
- job burnout
- eutress
- workaholism
- stress
Problem 8: The three stages of the general adaptation syndrome, in order, are:
- exhaustion, recovery, burnout.
- exhaustion, resistance, alarm reaction.
- emotional exhaustion, cynicism, reduced efficacy.
- cynicism, resistance, reduced efficacy.
- alarm reaction, resistance, exhaustion.
Problem 9: People who cope successfully in the face of significant change, adversity, or risk have:
- a Type A behavior pattern.
- a higher risk of job burnout.
- the general adaptation syndrome.
- a high level of job burnout.
- a high level of resilience.
Problem 10: Which of the following is a role-related stressor?
- Excessive workload
- Sexual harassment
- Layoffs
- Lack of job security
- All of these statements describe role-related stressors