Advantages & Disadvantages of customized software.
A company may take a highly informal approach to purchasing customized software, selecting a package and VAR because the company owner hears favorable comments about the VAR and software from a friend or relative in the same industry.
Often this ad hoc approach to evaluation results in selecting software that does not meet the information needs of the purchaser. A more formal search process usually produces better results. What are the advantages and disadvantages of customized software?