A customer has specified that they require a process


Question: A customer has specified that they require a process capability of Cp = 1.5 for a certain product. Assume that USL = 1100, LSL = 700, and the process is centered within the specification range.

a. What standard deviation should the process have?

b. What is the process mean value?

c. What can the company do if it is not capable of meeting these requirements?

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Operation Management: A customer has specified that they require a process
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