--%>

Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : State Measuring complexity Measuring

    Measuring complexity: Many algorithms have an integer n, or two integers m and n, as input - e.g., addition, multiplication, exponentiation, factorisation and primality testing. When we want to describe or analyse the `easiness' or `hardness' of the a

  • Q : Breakfast program if the average is

    if the average is 0.27 and we have $500 how much break fastest will we serve by 2 weeks

  • Q : Probability assignments 1. Smith keeps

    1. Smith keeps track of poor work. Often on afternoon it is 5%. If he checks 300 of 7500 instruments what is probability he will find less than 20substandard? 2. Realtors estimate that 23% of homes purchased in 2004 were considered investment properties. If a sample of 800 homes sold in 2

  • Q : Explain Factorisation by trial division

    Factorisation by trial division: The essential idea of factorisation by trial division is straightforward. Let n be a positive integer. We know that n is either prime or has a prime divisor less than or equal to √n. Therefore, if we divide n in

  • Q : Where would we be without stochastic

    Where would we be without stochastic or Ito^ calculus?

  • Q : Statistics math Detailed explanation of

    Detailed explanation of requirements for Part C-1 The assignment states the following requirement for Part 1, which is due at the end of Week 4: “Choose a topic from your field of study. Keep in mind you will need to collect at least [sic] 3- points of data for this project. Construct the sheet y

  • Q : Econ For every value of real GDP,

    For every value of real GDP, actual investment equals

  • Q : Nonlinear integer programming problem

    Explain Nonlinear integer programming problem with an example ?

  • Q : Explain Factorisation by Fermats method

    Factorisation by Fermat's method: This method, dating from 1643, depends on a simple and standard algebraic identity. Fermat's observation is that if we wish to nd two factors of n, it is enough if we can express n as the di fference of two squares.

  • Q : Solve each equation by factoring A

    A college student invested part of a $25,000 inheritance at 7% interest and the rest at 6%.  If his annual interest is $1,670 how much did he invest at 6%?  If I told you the answer is $8,000, in your own words, using complete sentences, explain how you