Simulation with Arena

An office of state license bureau has two types of arrivals. Individuals interested in purchasing new plates are characterized to have inter-arrival times distributed as EXPO(6.8) and service times as TRIA(808, 13.7, 15.2); all times are in minutes. Individuals who want to renew or apply for a new driver’s license have inter-arrival times distributed as EXPO(8.7) and service times as TRIA(16.7, 20.5, 29.2). The office has two lines, one for each customer type. The office has five clerks: two devoted to plates (Mary and Kathy), two devoted to licenses (Sue and Jean), and the team leader (Neil) who can serve both customer types. Neil will serve the customer who has been waiting the longest. Assume that all clerks are available all the time for the eight-hour day. Note that when entities from the front of multiple FIFO queues (corresponding to multiple Process modules) try to seize the same Resource, the logic to select which entity “wins” is as though all the queues were merged together into a single FIFO queue. Observe the system or cycle time for both customer types. The office described in exercise above, is considering cross-training Kathy so she can serve both customer types. Modify the model to represent this, and see what effect this has on system time by customer.

   Related Questions in Mathematics

  • Q : Problem on Nash equilibrium In a

    In a project, employee and boss are working altogether. The employee can be sincere or insincere, and the Boss can either reward or penalize. The employee gets no benefit for being sincere but gets utility for being insincere (30), for getting rewarded (10) and for be

  • Q : First-order formulas over the

    Consider the unary relational symbols P and L, and the binary relational symbol On, where P(a) and I(a) encode that a is apoint and a (sraight) line in the 2-dimensional space, respectively, while On(a,b) encodes  that a is a point, b is a line, and o lies on b.

  • Q : Who independently developed

    Who independently developed a model for simply pricing risky assets?

  • Q : Explain the work and model proposed by

    Explain the work and model proposed by Richardson.

  • Q : Econ For every value of real GDP,

    For every value of real GDP, actual investment equals

  • Q : Law of iterated expectations for

     Prove the law of iterated expectations for continuous random variables.

    2. Prove that the bounds in Chebyshev's theorem cannot be improved upon. I.e., provide a distribution that satisfies the bounds exactly for k ≥1, show that it satisfies the bounds exactly, and draw its PDF. T

  • Q : Relationships Between Data Introduction

    Relationships Between Data - Introduction to Linear Regression Simple Regression Notes

    If you need guidance in terms of using Excel to run regressions, check pages 1 - 10 of the Excel - Linear Regression Tutorial posted to th

  • Q : Probability assignments 1. Smith keeps

    1. Smith keeps track of poor work. Often on afternoon it is 5%. If he checks 300 of 7500 instruments what is probability he will find less than 20substandard?

    2. Realtors estimate that 23% of homes purchased in 2004 were considered investment properties. If a sample of 800 homes sold in 2

  • Q : Problem on reduced row-echelon The

    The augmented matrix from a system of linear equations has the following reduced row-echelon form.

    280_row echelon method.jpg

  • Q : Properties of a group How can we say

    How can we say that the pair (G, o) is a group. Explain the properties which proof it.

2015 ©TutorsGlobe All rights reserved. TutorsGlobe Rated 4.8/5 based on 34139 reviews.