Monitoring employees performance
Explore approaches applied by your chosen organisation in monitoring employee’s performance.
Expert
In Centrica all the employees require to fill out an online form termed as the Individual Performance Contract (IPC). The form contains objectives and competencies for the employee to attain throughout the work/project assignment and/or for a calendar year. All through meetings with the line manager, an employee can fill this out just once and the direction has been achieved from the line manager in question. This contract made an informal agreement among the line manager and employee of what is needed.The employee and line manager will meet regularly, either twice a month or once a month to discuss current performance, obstacles, blockers, difficulties and progress made against the defined objectives. A line manager will advise the employee what he needs to achieve to meet an objective, and what he needs to achieve to get a higher rating for an objective. At every meeting each objective will be given a rating (I, G, H or E) and this will be formally documented by the line manager at every meeting that occurs. The line manager gives his view and then gives a future plan of what the employee needs to achieve to move a level.At the end of the calendar year, a more formal review takes place between the employee, line manager and HR. During this meeting the employee will give his/her case of why he should be at a certain level and the line manager also gives his/her account of view. Performance will be measured on a number of factors such as, the time taken to complete a task, the level at which a task was completed, extra work taken to help team members and so on. Once confirmed the employees formal performance rating will be recorded and rewarded accordingly.It is important to note that an extra level of responsibility is given to the employee for ‘driving his/her own career’ and where the employee feels it should be going. As a result the responsibility is on the employee to ‘manager his/her manager’ and to ensure they set up regular review and performance meeting. This can be derived from Maslow’s hierarchy of needs and Herzberg’s theory on giving employees extra responsibility to motivate them.Another medium that is widely used to monitor an employee’s performance is via a 360 degree feedback form. This is a form created by the line manager and sent out to a group of key stakeholders that the employee has had some interaction with. This form will vary for the role in question, but will generally follow the lines of asking some probing questions to obtain performance level and also levels of development that may be required by the employee going forward. Thank you emails or like can also be used to help judge an employee’s performance for the year.Another medium used to find current level of performance and ability, is when the line manager sends his/her employee to an assessment centre to determine development points and to see on a scale how far the employee has reached for the team. Performance is also tracked during these assessment centres and fed back to the line manager.As you can see Centrica, use different forms and types of medium available for line managers to appraise their employee performance levels. The key thing is that the employee takes responsibility for his/her actions and manages the performance process.
Which animals do the tracheal respiration? Is there a blood-like fluid which participates in this process?
Why vaccines are used within the prevention but not in the treatment of infections? And why can antivenom serums are utilized in treatment and prevention?
Do sea urchins encompass teeth illustrate their teeth structure?
Name the chorioallantois membrane present in embryonic development of reptiles and birds? Also explain the way this membrane participates in energetic metabolism of the embryo?
How is it structurally described that motor activity of left side of body is controlled by the right cerebral hemisphere and motor activity of right side of the body is controlled by left cerebral hemisphere?
What are the major factors which modify the speed of enzymatic reactions?
Meaning and definition The concept of conflict, being an outcome of behaviors, is an integral part of human life. Wherever there is interaction, there is conflict. Conflict can be defined in many ways and can be considered as an expression of hostility, negative attitudes
Name the substance from which the plant cell wall is made? Also state of which monomer it is made up of?
As pepsin is a gastric enzyme does it contain an acid or basic optimum pH? What occurs to pepsin whenever it passes into duodenum?
Regarding their permeability how membranes are categorized?
18,76,764
1925757 Asked
3,689
Active Tutors
1447400
Questions Answered
Start Excelling in your courses, Ask an Expert and get answers for your homework and assignments!!